Welcome to eRentals! This policy outlines the shipping and delivery procedures for our paid services. Please read this policy carefully to understand how we handle shipping and delivery of products and services rented through our platform.
We offer a range of services available for rent on our platform, including but not limited to [list of services]. Each service may have specific shipping and delivery options, which will be clearly indicated on the service listing.
We collaborate with reputable shipping and delivery partners to ensure that your rented services are delivered safely and on time. Our partners are selected based on their track record of reliable and efficient service.
We currently offer shipping and delivery within [specific geographical regions or countries]. If your desired delivery location is not within our current service area, we apologize for any inconvenience and encourage you to check back later for updates on expanded delivery locations.
Shipping and delivery costs vary based on the specific service, delivery location, and delivery speed. These costs will be clearly displayed during the checkout process. Please review the cost breakdown before confirming your order.
Delivery times depend on the selected service, the availability of the product, and the delivery location. Estimated delivery times will be provided during the checkout process. While we make every effort to meet these estimates, please note that delays can occasionally occur due to unforeseen circumstances. We recommend placing your order well in advance to account for any potential delays.
Once your order is confirmed and shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery. Additionally, you may receive notifications via email or SMS regarding the status of your delivery.
Upon delivery, it is important to inspect the rented service for any damage or discrepancies. If you notice any issues, please contact our customer support team within [number of days, e.g., 24 hours] of receiving the service. We may require photographic evidence to assess the situation and provide a suitable solution.
If you miss a delivery attempt, our delivery partner will leave a notice with instructions on how to reschedule or retrieve your service. It's essential to follow the provided instructions to ensure a successful delivery.
For services that require return or pickup, please follow the specified return instructions provided with the service. It's important to return the service on the agreed-upon date to avoid any additional charges or penalties.
If you have any questions, concerns, or require assistance related to shipping, delivery, or any other aspect of our platform, our customer support team is available to assist you. You can reach out to us via [contact information].
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our platform. It is recommended to review this policy periodically to stay informed about any updates.
Thank you for choosing [Rental Marketplace Name]! We strive to provide you with a seamless and enjoyable experience throughout your rental journey. If you have any further questions, feel free to contact our customer support team.